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In this Dec. 17, 2019, file photo, Amazon packages move along a conveyor at an Amazon warehouse facility in Goodyear, Ariz. Amazon will report quarterly earnings on Thursday, April 30, providing a first glimpse into its financial performance during the pandemic. (AP Photo/Ross D. Franklin, File)

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Amazon has spent years honing the business of packing, shipping and delivering millions of products to doorsteps around the world. Now it has a captive audience.

By ANNE D'INNOCENZIO and ALEXANDRA OLSON, Associated Press May 1, 2020