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Slice of life: The Williams post office's Robynn Eckel and Kent Boyack

Williams Postmaster Kent Boyack and Clerk Robynn Eckel take a break from their busy day at the Williams post office. Ryan Williams/WGCN

Williams Postmaster Kent Boyack and Clerk Robynn Eckel take a break from their busy day at the Williams post office. Ryan Williams/WGCN

The News caught up with Williams Postmaster Kent Boyack and Clerk Robynn Eckel to find out what a typical day at the post office looks like.

How long have you both worked here?

Eckel: Like 34 years.

Boyack: I've been with the Postal Service about 11 years. I've been here off and on for about four.

When does your day start?

Boyack: About 6 a.m.

Eckel: And it ends about 6 p.m. It's not supposed to, but we've been shorthanded.

What's a typical day like at the post office?

Eckel: Hectic. We've been busy. The summer rush is on.

Boyack: It's our busy time of year with the tourist season.

What are your duties?

Eckel: Well they have to get the mail in,

Boyack: unload the truck,

Eckel: distribute the mail to five routes by a certain time,

Boyack: and the P.O. box section. The carriers need to be out by 9 a.m. Today we had 8,000 (letters).

Eckel: So we have to sort that out, get it to these carriers, get them out, so you guys get your bills, then you have to bring them back in and buy a stamp and mail them. No Internet, got it? So that starts the day, and then we open usually with customers and it never ends. We get lots of praise, very few complaints. We know everybody so we get kind of involved in our people so we want things right with them.

Boyack: That's the advantage of living in a small town.

Eckel: So we have all the tourists, it's a busy season, people trying to mail stuff overseas, packages.

Boyack: After lunch we have to get all the mail that we've collected during the day from our carrier routes and from our collection boxes and prepare it to go out to the sorting facility. So that keeps our afternoons fairly busy too.

Eckel: And then we have to process them.

Boyack: And we have to do it six days a week, even though our window's only open for five.

Eckel: Regardless of the weather.

What's the best part of your job?

Eckel: The best part of my job is probably my employees.

Boyack: And community interaction. She's lived here all her life and I've lived here for over 30 years, so we like the community.


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